FAQ's

FREQUENTLY ASKED QUESTIONS

Estimated Delivery Dates

  • PLEASE CONTACT US AT (714) 966-5399 FOR YOUR RUSH ORDER DELIVERY DATE

Estimated Veil Length

  • Shoulder Length: 20 inches
  • Waist Length: 32-38 inches
  • Elbow Length: 32 inches
  • Hip Length: 35 inches
  • Fingertip Length: 38 inches
  • Knee Length: 36-60 inches
  • Waltz Length: 60 inches
  • Chapel Length: 90 inches
  • Cathedral Length: 108 inches

Order Status Meaning

  • Pending — Your items in the shopping cart, but has not gone through the checkout process.
  • Awaiting Payment — You have completed the checkout process, but payment has yet to be confirmed.
  • Awaiting Fulfillment — You have completed the checkout process and payment has been confirmed.
  • Awaiting Shipment — Your order has been fully processed, an email notification about estimated ship date has been sent to your attention.
  • Awaiting Pickup — Your order has been shipped. No recipient available at time of delivery. Please check your shipment tracking information for a specified pickup location.
  • Partially Shipped — only some items in your order have been shipped. Please contact us for details.
  • Shipped — Your order has been shipped, an email notification with shipment tracking information has been sent to your attention.
  • Cancelled — Your order has been cancelled per your request. Please contact us if you believe it is an error.
  • Refunded — Your order has been fully refunded.